Pride, Passion & Persistence creates Talent

Over the last couple of months, I have been planning how we explore the talent in our business and who is ready for the next steps in their career, to become ready to help MID Communications move and grow to the next level.

After a great meeting with my leadership team, we decided that some of the current Senior leaders could play both a bigger and different role in our business. We started with a replacement of John Harvey, who is currently regional sales manager.
John applied to move to take ownership of the Operations channel, which is a very exciting opportunity that I could not say no to. This move created a new opportunity for an Area Sales Manager role.

We advertised the role, and in the applications came! This was amazing to see the confidence of our current store leaders.

We interviewed 3 amazing leaders, and what I can say from this experience is how amazing they all were. I know all 3 MID Comm’ers very well as they have all worked for the business for at least 3 years, moving into bigger stores and doing a great job in every store they have been involved in.

They have always shown great leadership skills, driving our key store leader’s, People Profit, and Proposition.

The interviews blew us away!

Each candidate was amazing. They were very creative, inspirational, well thought out, and had captured amazing new ideas, that encapsulated our core values, our culture, our direction, and our attitude.

We were expecting great but what we got was pure excellence. They were so good that we agreed to make 2 role’s for 2 of them, Jamie Houghton and Daniel Toft.

The 3rd candidate Lee Todman, I have agreed to put together a development plan, and some separate mentor sessions with myself over the next 12 months, that will help us both and the business.

I was so proud of them, to see how they have grown and developed within our business. It’s so exciting to think of the new opportunities, for our business over the next few months and for our 4 new rolled team members.

They have all been supporting and mentoring other managers and leaders over the past couple of months, this has really helped them realize how great they are, how much they actually know and how much they have grown/learnt.

My Lessons & Takeaways

1. How often do you temperature check your leaders in an interview format to really see how much they have grown?
2. How often do you get managers/leaders coaching other managers and leaders at the same level? Get them doing SWOTs on each other and creating action plans for each other – collaboration is amazing when done right!
3. Not all promotions have to be upwards in your business people can move sideways, and add more value in another part of your business.
4. Keep your business fresh and exciting to keep people engaged. My personal view that I learned a long time ago is, people in a role for 3-5 years can become frustrated, maybe even bored, uninspired, unmotivated, and some could even get complacent. I have adapted this theory over the last 18 months due to our amazing millennial generation, to 2-3 years.
5. Finally, always be looking at your business and ask have you got the right people, in the right roles, reaching their full potential. If not make sure you address this FAST, as this can have a damaging effect on your business. As a leader, it is vital you always ask and challenge your team on this, at any level. This has really helped me make some tougher decisions over the last 12 months as we have freshened our business up.

A great week and I cannot wait to see the team this Sunday as we celebrate as a business community at our Summer Ball, at hotel Football.

I hope this helps you and adds some value for you or your business.